The business is required to comply with the law governing the management and storage of personal data, which is set out in the Data Protection Act 1998 and the General Data Protection Regulation 2016 (GDPR).
For this reason, protection of personal data and respect for individual privacy is fundamental to the day-to-day operations of the business.
Compliance with the GDPR is overseen by the UK data protection regulator which is the Information Commissioner’s Office (ICO). This business is accountable to the ICO for its data protection compliance and is registered under the Data Protection Act 1998, registration number: PZ9835745.
This policy aims to protect and promote the data protection rights of individuals and of the business, by informing everyone working for the business, of their data protection obligations and of the business procedures that must be followed in order to ensure compliance with the GDPR.
This policy applies to all staff (including managers), consultants and any third party that this policy has been communicated to.
This policy covers all personal data and special categories of personal data, processed on computers or stored in manual (paper based) files.
Philip Stembridge who is the business’s DPO, is responsible for monitoring the business’s compliance with this policy.
Everyone in the business (and any third party to whom this policy applies to) is responsible for ensuring that they comply with this policy. Failure to do so may result in disciplinary action.
Data Protection Officer (DPO)
The business has appointed Philip Stembridge as its Data Protection Officer (DPO). Philip Stembridge’s responsibilities within this role include:
The GDPR is designed to protect individuals and personal data which is held and processed about them by organisations or other individuals.
The GDPR uses some key terms to refer to individuals, those processing personal data about individuals and types of data covered by the Regulation. These key terms are:
Means any information relating to an identified and identifiable natural person (‘data subject’)
E.g. information from which a person can be identified, directly or indirectly, by reference to an identifier i.e. name; ID number; location data; online identifiers etc.
It also includes information that identified the physical, physiological, genetic, mental, economic, cultural or social identity of a person.
For the business’s purposes, our clients are data subjects (other individual third parties that we hold personal data about are also likely to be data subjects).
Means the natural or legal person, public authority, agency or other body who alone or jointly with others, determines the purposes and means of processing the personal data.
i.e. the controller is the individual, organisation or other body that decides how personal data will be collected and used.
For the business’s purposes, this business is a data controller.
Means any operation which is performed on personal data such as: collection, recording, organisation, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction.
For the business’s purposes, everything that we do with client information (and personal information of third parties) is ‘processing’ as defined by the GDPR.
Special categories of personal data
Means personal data revealing:
a) racial or ethnic origin;
b) political opinions;
c) religious or philosophical beliefs;
d) trade-union membership;
e) the processing of genetic data or biometric data for the purpose of uniquely identifying a natural person;
f) data concerning health or data concerning a natural person’s sex life or sexual orientation
N.B. data relating to criminal convictions and offences is not included within the special categories however there are additional provisions for processing this type of data (see Regulation 10 of GDPR)
Data Protection Principles
The GDPR is based around 8 principles which are the starting point to ensure compliance with the Regulation. Everybody working for the business must adhere to these principles in performing their day-to-day duties. The principles require the business to ensure that all personal data and sensitive personal data are:
(a) Processed lawfully, fairly and in a transparent manner in relation to the subject (‘lawfulness, fairness and transparency’)
(b) Collected for specified, explicit and legitimate purposes and not further processed in a manner that is incompatible with those purposes (‘purpose limitation’)
(c) Adequate, relevant and limited to what is necessary in relation to the purposes for which they are processed (‘data minimisation’)
(d) Accurate and, where necessary, kept up to date; every reasonable step must be taken to ensure that personal data that are inaccurate, having regard to the purposes for which they are processed, are erased or rectified without delay (‘accuracy’)
(e) Kept in a form which permits identification of data subjects for no longer than is necessary for the purposes for which personal data are processed (‘storage limitation’)
(f) Processed in a manner that ensures appropriate security of personal data, including protection against unauthorised or unlawful processing and against accidental loss, destruction or damage using appropriate technical or organisational measures (‘integrity and confidentiality’)
The business must be able to demonstrate its compliance with (a) – (f) above (‘accountability’).
Processing personal data and sensitive personal data
You must process all personal data in a manner that is compliant with the GDPR, in short, this means you must:
You must ensure that you are aware of the difference between personal data and special categories of personal data and ensure that both types of data are processed in accordance with the GDPR.
The conditions for processing special categories of personal data that are most relevant to our business are:
If you have any concerns about processing personal data, please contact Philip Stembridge, DPO, who will be happy to discuss matters with you.
Rights of the data subject
The GDPR gives rights to individuals in respect of the personal data that organisations hold about them. Everybody working for the business must be familiar with these rights and adhere to the business’s procedures to uphold these rights.
These rights include:
If anybody receives a request from a data subject (a client or other third party that we hold personal data about) to exercise any of these rights, the request must be referred to the DPO immediately, or to Amanda Stembridge in his absence.
Note: we only have one month to respond to a request to access a copy of personal data.
Confidentiality and data sharing
The business must ensure that it only shares personal information with other individuals or organisations where it is permitted to do so in accordance with data protection law.
Wherever, possible you should ensure that you have the client’s (or other data subject’s) consent before sharing their personal data. Although, it is accepted that this will not be possible in all circumstances, for example if the disclosure is required by law.
Any further questions around data sharing should be directed to the DPO.
Data Protection Impact Assessments (DPIAs)
DPIAs are required to identify data protection risks; assess the impact of these risks; and determine appropriate action to prevent or mitigate the impact of these risks, when introducing, or making significant changes to, systems or projects involving the processing of personal data.
In simpler terms, this means thinking about whether an organisation is likely to breach the GDPR and what the consequences might be, if the organisation uses personal data in a particular way. It is also about deciding whether there is anything that the organisation can do to stop or minimise the chances of potential problems identified, from happening.
DPIAs will be undertaken by management or designated project managers.
A data protection breach is defined as “a breach of security leading to the accidental or unlawful destruction, loss, alteration, unauthorised disclosure of, or access to, personal data transmitted, stored or otherwise processed”.
Everybody working for the business has a duty to report any actual or suspected data protection breach without delay to their line manager and the DPO.
Breaches will be reported to the Information Commissioner’s Office (ICO) by the DPO without undue delay and, where feasible, not later than 72 hours after having become aware of the breach. Unless, the business is able to demonstrate that the personal data breach is unlikely to result in a risk to the rights and freedoms of data subjects.
The DPO will maintain a central register of the details of any data protection breaches.
Complaints relating to breaches of the GDPR and/or complaints that an individual’s personal data is not being processed in line with the data protection principles should be referred to the DPO without delay.
It is important that everybody working for the business understands the implications for the business if we fail to meet our data protection obligations. Failure to comply could result in:
Note: The business could be fined up to €20,000,000, or up to 4% of the total worldwide annual turnover of the preceding financial year, whichever is higher.